What our clients say about us
All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.
Egypt
Published on 28/02/2024
We had a wonderful experience in Egypt. We wish to thank you for all the arrangements. Cruise on the Nile on the Steamship Sudan was the best part. The view, atmosphere, smooth cruise and relaxing time was more than expected. Your arranging the Lady Duff Gordon suite for us was much appreciated. The staff on the steamship was very agreeable. Of the guides, David in Cairo has our praise. Not only knowledgeable, but kind and a very warm personality. All in all, I have high appreciation of your professionalism. Thank you again, James, for all your kindness and professional work.
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Egypt
Published on 28/02/2024
We had the most amazing time. I think we had very high expectations at the start and they were comfortably met and exceeded throughout. A big thank you to you and your colleagues who were all fully committed to helping us get the most from our trip. The experience on the SS Sudan was exceptional. We were extremely happy with our room and, on consideration, preferred the period ambiance of our room to the more modern suites we saw. The service on board was exemplary. We felt extremely secure with all the staff, guides and representatives taking great care to ensure our safety. As a result we could really enjoy every moment to the full and were most definitely made to feel special and well looked after throughout. Our trip to Abu Simbel was well worth the drive and we were particularly taken with our guide Rasha on this excursion. She really listened carefully to our questions, and gave us clear relevant answers. Her command of English was particularly outstanding which helped enormously. Houda also covered an immense amount of ground in Cairo and helped us get the most out of our visits especially in the Cairo Museum. We have been so delighted with our experience with Original Travel I feel sure that we would be likely to book another holiday with you. Thanks again. This has been our best holiday ever.
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Egypt
Published on 21/02/2024
The booking process was fantastic! Isabel and her team were so knowledgeable and helpful to plan exactly the unique tailored trip we wanted! The trip was absolutely incredible! The experience of being on the SS Sudan sailing down the Nile was unforgettable. We couldn't have asked for better guides along our way, with a special shout out to Dr. Mo who guided us both on and off the boat. He was superb! Also, special thanks to Aisha in Cairo (and our awesome driver there) who both heard how much I loved Koshari and arranged for a special Koshari lunch treat on my last day. And to Rasha who heard how much my wife loved dates and stopped along the way to Abu Simbel to pick up some fresh organic dates for her. The trip was amazing, but our guides especially were wonderful. Communication was easy, love the use of WhatsApp, and the app was a nice addition. Concierges were very helpful. As for the local representatives on the ground who met us in person, they were excellent! So much of it was incredible! Absolutely loved the camel ride around the pyramids. Staying at the Mena House with the Great Pyramid right outside our window was fantastic! The food (especially the koshary and falafel) was great. Everything about our time on the SS Sudan was a one of a kind perfect experience. Especially loved the Old Cataract Hotel in Aswan and relaxing in the pool in the middle of January with beautiful surroundings. My wife adored Philae temple (and it's many cats) so much that after seeing it in the daytime we went back again for the sound and light show at night.
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Egypt
Published on 05/02/2024
There's not enough space here to express how great this trip was, thanks to Original Travel. The entire trip was memorable and the expert Egyptologist guide made it even more meaningful. Holly could not have been more accommodating and more helpful, and she really made the trip special for us.
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Egypt
Published on 05/02/2024
James, who put our holiday together, was very efficient and knowledgeable about all the places we were visiting or staying at in Egypt, we couldn't fault any of his planning. In fact, re accommodation, we were glad he suggested we should take a suite on the boat. Staying in the modernised part of the Old Cataract Hotel in Aswan was good. For our last night in Luxor he suggested the Hilton, which was quiet and relaxed and just what was needed. We felt able to have full confidence that all our transfers and meet ups, with guides and support staff would happen according to our schedule. The app with our holiday details was very useful. Our hotels were all excellent as expected. The four nights on SS Sudan were superb, we feel very privileged to have been able to do the Nile cruise section of our holiday on such a special boat, with a superb team running the hotel side of things. The restaurant was very good and the superb food and service surpassed our expectations. Using the app and WhatsApp to make contact worked well. Our guides in Cairo and Abu Simbel were excellent. We learned a lot about Ancient Egypt and Egypt today. Keep up the good work…. We would definitely consider using Original Travel for future holidays.
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Egypt
Published on 05/02/2024
Ben was amazing. He was so responsive and helpful and planned the perfect trip. Our guide in Cairo, Mamoud, was outstanding. We had little need for the concierges because everything was planned so well. They were very responsive. The tomb of Nefertari and the valley of the workers was amazing. The Cataract Hotel was a real highlight.
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USA
Published on 05/02/2024
As always, delightful team, highly professional and knowledgeable. The trip was exactly what we wanted. Another great holiday, congratulations to your team.
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Ecuador
Published on 05/02/2024
Pat was amazing, a true credit to Original Travel. He pulled together a fantastic itinerary and made insightful suggestions for things we could do that we hadn't thought of. He was generous with his time and expertise. We couldn't have asked for more. Would give 5+ if the ratings scale above allowed me to! The comms coming out of the UK are great. The app is particularly good. Some really lovely gifts awaited us at the hotels / on the boats courtesy of Original Travel. This was totally unexpected and very much appreciated. We had the holiday of a lifetime. We have zero complaints and wouldn't change a single aspect of our holiday. Give Pat a massive bonus! He's an incredible ambassador for your company and really knows his stuff. Truly outstanding.
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Kenya
Published on 05/02/2024
We had the most wonderful holiday! Starting with our arrival in a tiny plane at Lewa I felt like Denis Finch-Hatton. The lodge was so lovely and our safari guide, Zion, was just superb. He found all the animals we hoped for and each evening took us to an exquisite spot for gin and tonics. Manda Bay was enchanting. Our rondavels were luxurious and we were looked after royalty, including dinner on the beach by candlelight. We hired a dhow to go fishing and another day to go snorkelling. Arriving eventually in Nairobi for our return, we were met by Melanie the concierge and taken to the Shereton for dinner which was a great improvement to dining at the airport. She looked after us beautifully. Now it is lovely to be home though pretty chilly. I cannot thank you and your team enough for organising everything so well. A triumph.
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Sri Lanka
Published on 24/01/2024
I felt Frances really listened to us and made fantastic suggestions for us. The children and us loved playing cricket and surfing.
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